Returns & Refunds
Our policy is valid for a period of 30 calendar days from the date you receive your purchase
(Clothing merchandise ONLY, durags are excluded). If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
Refund requirements:
The following criteria must be met to qualify for a refund:
Product is defective
Product is not as described
Product must be unused
Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Shipping items
In order to return an order, you must contact us first via email
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
Contacting us
If you have any questions about this Policy, please contact us @ thewaversclub@gmail.com